和南恩瀉胡度假酒店 (Henann Lagoon Resort)

帶媽媽出來玩 這家酒店不推薦 離沙灘遠 要走路十多分鐘 離商業街遠也要走路小二十分鐘 服務態度特別一般 韓國人開的酒店韓國人巨多 相比之下對國人態度有明顯差別 定的房型挨著游泳池 提前備註了要安靜的房間 給的房間也符合晚的要求 這點還是很滿意的 酒店早餐很一般 沒必要定 反正這個酒店就是要我説沒必要定 有這錢換個別的吧

渡假感滿滿的 非常喜歡Henann集團的飯店 這是我住過第三間Henann 我最喜歡他們的直通泳池房 渡假感拉到最滿 又不會太貴 還有飯店內的按摩很便宜 根本都不用去DMALL了 旁邊的韓國烤肉吃到飽也很好吃又便宜 唯一小缺點是離沙灘有一段距離 大概要走5分鐘才會到沙灘

房間有很多蚊子，打了又有打了又有。 退房太久了。等了二十來分鐘。 離沙灘走路十分鐘左右

早餐人氣旺，但排隊太久，體驗感欠佳。若能增加人手、優化流程，提升效率，相信更多顧客可以提升入住體驗，期待改進後的更好體驗。

我們總共住了三天， 第一天門卡就出問題 當天反應了五次 每次都需要找工作人員開門 ，第二天我説要投訴 他們才找人換了鎖 ，這讓我們體驗很不好 酒店離沙灘需要步行十分鐘 早歺和房間和游泳池都可以

在遠天底下，有許多我遲早要去，也終必能去的地方，我擺脫不了在心靈中流浪，又要在天地間流浪的命運的誘惑🍒喜歡坐火車，喜歡一站一站的慢慢南下或者北上，喜歡在旅途中間的我你透過車窗看風景， 山川湖泊也在看你請保持那一份熱愛，奔赴下一場山海✊

酒店位置不錯，離沙灘很近，晚上也比較安靜，酒店有兩個大游泳池，房間設施一般，希望可以提供免費的水和飲料，總的還是不錯的。

飯店的位置我覺得還可以，但需要走一段路到海灘，沒有很遠，但如果他在海灘旁邊就會更好，飯店環境還行，但是飯店浴室會有一點點漏水，環境不錯，但是早餐很難吃種類也沒有很多，可能不符合台灣人的口味，

Из всех отелей сети Hennan на Боракае у этого самая красивая территория. У меня был номер 109 (премьер-номер с доступом к бассейну), - для гостей данного типа номеров завтрак сервируют в отдельном vip зале, где мало народу и есть кондиционер. Также в номерах премьер есть ванна. В номере имеется все необходимое - сейф, посуда, чайник, зонты, халаты, тапочки (нормальные пляжные тапочки - многоразовые, можно спокойно в них ходить и за пределами отеля, просто по городу или пляжу). Полотенца у всех отелей Hennan одинаковые, поэтому я походила по всем отелям, чтобы их сравнить. Единственный минус - расположен Hennan Lagoon Resort не на первой линии, до моря надо идти метров 100 по главное дороге и потом метров 300 налево до берега. Через территорию отеля к морю не выйти. Зато рядом на улице есть отличный корейский ресторан.

While my stay at this hotel had some positive aspects, a few notable issues detracted from the overall experience. Upon arrival, I encountered persistent problems with the room’s card key system. After being issued two card keys, neither worked to unlock my room door, regardless of how they were used. When I returned to the front desk, I was told—incorrectly—that I must have deactivated the keys, even though they had been in my hand for less than two minutes. The staff reactivated the keys, but they still didn’t work. A housekeeping staff member attempted to assist me, confirming the keys were faulty and using their own master key to grant me access. Despite this confirmation, the front desk staff seemed skeptical until they heard directly from housekeeping, which I found frustrating. Additionally, the room’s sliding door had a noticeable gap that would not close properly. This became particularly problematic on a windy, stormy day, as the door rattled, pulled apart, and emitted a loud whistling noise. My initial request to have the door fixed resulted in housekeeping advising me to “press as hard as I could” or simply tolerate the gap. After enduring the noise for one night, I requested a room change, but the new room also had a gap in the sliding door. Again, I had to insist on a solution, which seemed like an inconvenience for the front desk staff. That said, the dining and housekeeping staff were outstanding—friendly, accommodating, and professional. These teams clearly prioritize guest satisfaction, which was a redeeming aspect of my stay. Unfortunately, the front desk service, particularly from one male staff member, left much to be desired. In summary, while some areas of the hotel staff excelled, the front desk (specially the male reception member) team could benefit from additional training in customer service to ensure guest concerns are addressed with care and urgency.